/* SITE MAP MODAL STYLES */ * { margin: 0; padding: 0; box-sizing: border-box; } .sitemap-container { width: 100%; max-width: 900px; margin: 0 auto; background: #1a1a1a; border-radius: 12px; overflow: hidden; font-family: 'Arial', sans-serif; color: #f4d89f; } .map-wrapper { position: relative; width: 100%; background: #000; overflow: hidden; border-bottom: 2px solid #d4a574; } .map-image { width: 100%; height: auto; display: block; } .hotspot-overlay { position: absolute; top: 0; left: 0; width: 100%; height: 100%; cursor: pointer; } .hotspot { position: absolute; border-radius: 50%; opacity: 0; transition: all 0.3s ease; cursor: pointer; } .hotspot:hover { background: rgba(212, 165, 116, 0.3) !important; transform: scale(1.1); } .hotspot-label { position: absolute; background: rgba(212, 165, 116, 0.95); color: #1a1a1a; padding: 4px 8px; border-radius: 4px; font-size: 11px; font-weight: bold; white-space: nowrap; z-index: 10; pointer-events: none; opacity: 0; transition: opacity 0.3s; } .hotspot:hover ~ .hotspot-label, .hotspot:hover .hotspot-label { opacity: 1; } .info-panel { display: none; position: absolute; background: rgba(26, 26, 26, 0.98); border: 2px solid #d4a574; border-radius: 8px; padding: 12px; z-index: 100; max-width: 280px; box-shadow: 0 4px 20px rgba(0, 0, 0, 0.8); color: #f4d89f; font-size: 12px; } .info-panel h3 { color: #d4a574; margin-bottom: 8px; font-size: 14px; } .info-panel p { margin-bottom: 6px; line-height: 1.4; color: #e8c68d; } .info-panel .direction { background: rgba(212, 165, 116, 0.15); padding: 8px; border-left: 3px solid #d4a574; margin-top: 8px; border-radius: 4px; } .close-info { float: right; cursor: pointer; color: #d4a574; font-weight: bold; font-size: 16px; } .controls { padding: 16px; background: #0d0d0d; border-top: 1px solid #333; text-align: center; } .btn { background: #d4a574; color: #1a1a1a; border: none; padding: 10px 16px; border-radius: 6px; cursor: pointer; font-weight: bold; margin: 0 6px; font-size: 12px; transition: all 0.3s; } .btn:hover { background: #f4d89f; transform: translateY(-2px); box-shadow: 0 4px 12px rgba(212, 165, 116, 0.4); } .legend { display: none; position: fixed; top: 50%; left: 50%; transform: translate(-50%, -50%); background: #1a1a1a; border: 2px solid #d4a574; border-radius: 12px; padding: 24px; z-index: 200; max-width: 400px; color: #f4d89f; max-height: 80vh; overflow-y: auto; box-shadow: 0 8px 32px rgba(0, 0, 0, 0.9); } .legend h2 { color: #d4a574; margin-bottom: 16px; text-align: center; } .legend-item { margin-bottom: 12px; padding: 10px; background: rgba(212, 165, 116, 0.1); border-left: 3px solid #d4a574; border-radius: 4px; } .legend-item h4 { color: #f4d89f; font-size: 13px; margin-bottom: 4px; } .legend-item p { font-size: 11px; color: #e8c68d; line-height: 1.3; } .overlay-backdrop { display: none; position: fixed; top: 0; left: 0; width: 100%; height: 100%; background: rgba(0, 0, 0, 0.7); z-index: 150; } @media (max-width: 600px) { .info-panel { max-width: 220px; font-size: 11px; padding: 10px; } .btn { padding: 8px 12px; font-size: 11px; } }

🌿 Oracle

Your Countrylife Glamping Assistant

♨️

Hot Tub

Temperature guide, troubleshooting & wave spa diagnostics

🔑

Check-In & Access

Lock codes, WiFi, arrival checklist & dome info

🆘

Safety & Emergency

24/7 helpline, emergency procedures & safety info

📋

Site Rules

Quiet hours, fire safety, waste & site etiquette

📶

WiFi & Tech

Network info, passwords & troubleshooting

🎯

Activities & Things to Do

On-site games, local attractions & dining

🌦️

Weather & Local

Forecast, activities & nearby attractions

👥

Staff & Support

Contact info, helpline & support hours

💬

Feedback

Help us improve your experience

📚

FAQ

Searchable answers & troubleshooting

✨

Amenities

Full dome specs, equipment & features

🔐

Lock Codes

All dome & site codes

🔧

Advanced Troubleshooting

Electrical, heating, advanced wave spa

📖

Contractor Onboarding

Complete playbook & procedures

🎯

Decision Matrix

Your authority guide — what you can decide solo

🧹

Cleaning Procedures

10-step sequence, assignments & Guest Ready

📞

Contacts & Escalation

Who to call, when & routing rules

🔩

Maintenance Schedule

Ollie, Casey, Adam & automated systems

🔗

Quick Links

Clean Oracle, Luna portal & team tools

💡 Quick Tip: Most hot tub issues resolve with a power reset
📞 24/7 Helpline: +447700182082

Temperature Guide

Your hot tub is set to: 30-35°C

This is warm and comfortable. It may take 1-2 hours to reach full temperature from cold.

To adjust temperature: Look for the temperature panel on the control unit. Set desired temp higher than current water temp.

Is My Hot Tub Working?

Question 1: Can you see water circulating (jets, bubbles)?

✅ YES: Water is circulating normally. Go to "Not Heating?"
❌ NO: Go to "Water Not Circulating"

🔧 Wave Spa Diagnostics

⚡ Official Diagnostic Step #1:
1. Turn OFF the filter (power switch or panel button)
2. Remove the filter cartridge completely
3. Turn heater ON (set to 40°C)
4. Let it run 30-60 minutes WITH NO FILTER

Results:
✅ Water heats up = Filter is blocked (clean or replace)
❌ Water still won't heat = Continue to "Advanced Checks" below

Quick Checks (try these first):

1. Water Level: Check water is above the minimum line
2. Power Reset: Turn OFF heater panel → Unplug power lead from wall → Wait 5-10 minutes → Plug back in → Turn heater back ON
3. Airlock Trick: While heater is OFF, pour a kettle of hot water near the filter inlet → Plug back in → Set temp to 40°C
4. Check Lights: Ensure HEATER light is ON on the panel

Error Codes

Advanced Troubleshooting

Photo Diagnostics

Having trouble? Upload a photo of the issue or error code and we'll help.

⚠️ When to Call Helpline:
• Water won't heat after 1 hour
• Error code won't clear after reset
• Visible leak from heater
• Jets not working + water not circulating

📞 +447700182082 (24/7)

Networks Available

Network 1 (Primary - Starlink):

SSID: Countrylife

Password: life2025

Network 2 (Backup):

SSID: eero

Password: Countrylife1

Network 3 (Extender):

SSID: Tenda_MW5

Password: Countrylife1

Troubleshooting Steps

1. Can't see network?
• Move closer to router/extender
• Restart your device
• Check WiFi is enabled on your device

2. Connected but no internet?
• Forget network (remove from known networks)
• Restart your device
• Re-connect with password above

3. Slow connection?
• Move closer to router
• Switch to eero if Countrylife is slow
• Restart router: unplug 30 seconds, plug back in
• Check fewer devices connected

4. Still no connection after steps above?
Call +447700182082

Tips for Best Speed

📍 Location: Move closer to routers for stronger signal

📺 Streaming: Multiple streams use more bandwidth. For 4K video, restart router first

📱 Devices: Disconnect devices not in use

⏰ Peak times: Daytime is busier; evenings may be slower

Games & Sport:

🎯 Darts
🏓 Table Tennis
🏐 Badminton & Volleyball
🏹 Soft Archery (location-aware)
🎲 Board Games & Competitive Games

Entertainment & Music:

🎤 Music & Dance Zone
✨ Discoball (select domes)
🔥 Bonfire & S'Mores Nights
🎬 Movie Nights (projector in your dome)

Relaxation:

♨️ Private Hot Tub
☕ Coffee & Snacks
🌳 Countryside Walks

Activities vary by location. Check your dome's amenities list.

Local Restaurant:

🍺 Adam & Eve Tavern - 3 mins away
Dog-friendly gastro pub. Perfect for dinner & drinks.

Food Delivery:

📱 Deliveroo - Order to your dome
📱 Uber Eats - Multiple cuisines available

Pizza House: 01522 752626

Location:

📍 Bullington, Lincolnshire - LN8 5NW
🌾 Historic homestead in the English countryside
🥬 Lincolnshire produces 25% of all UK food

Nearby Attractions:

🚂 Lincoln - Historic cathedral city, 20 mins away
🏖️ Skegness - Seaside resort, 30 mins away
🚗 Public transport: Hourly buses to both (0720-2120)

Pro Tips:

🗺️ Use Google Maps for best local navigation
🚕 Taxis: Handsome Cabs or Discount Cars (pre-booking required)
🚌 Bus stops at local laybys - check Google Maps for times
🚶 Great countryside walking routes nearby

Welcome to the Country:

This is a working agricultural area where wildlife thrives. Every fly, rabbit, and bird plays a vital role in the ecosystem that feeds the nation.

Living Here Responsibly:

🍽️ Eat outside when possible - leftover food attracts mice
🗑️ Dispose of all rubbish properly (orange bins on driveway)
🪟 Keep windows closed during storms (mesh isn't waterproof)
🦟 Summer flies are normal - fly spray available if needed
🚗 Don't drive in fields (over 10 vehicles needed rescuing last year!)

Why It Matters:

"The jokes, the memories shared over a bonfire, the hug of a family after a walk in the rain, the hot chocolate by the fire—that's what makes Countrylife special. Your energy, passion, and positivity make this place magical. If you simply sit in your dome, you'll never understand what makes everyone love it here."

Full site map available in your welcome email. Key entry points:

Entrance 1 (top of lane): Cottage, groups, Star Dome 5 only
Entrance 2 (Bullington Hall sign, blue lights): Domes 1, 2, 3, 4

Need help? Contact us anytime — we're here to help you make the most of your stay.

Questions about activities or local info?
👇 Scroll down to contact our support team

🗺️ Countrylife Site Guide

🏠 Your Dome

STAR (D5): Top left. Hot tub included. Archery nearby.

ONE (D1): Top right, Grainshed area. Hot tub included.

HALO (D3): Center. Hot tub coming soon.

SECRET (D2): Right side. Hot tub included.

🚻 Toilet (W.C.)

Located bottom right of site (marked clearly on map).

From STAR/ONE: Walk through center toward archery area → right 50m.

From HALO/SECRET: South side, clear signage.

From Cottage/East Wing: Direct path, 30 seconds.

🎯 Activities

Lawn Games (left): Darts, table tennis, badminton rackets.

Archery (center): Soft archery range. Ask Oracle for rules.

Badminton (right): Courts set up near activities area.

🏨 East Wing & Cottage

East Wing: Hot water, showers, maintenance area. Bottom center.

Cottage: Separate building, shares hot tub access with STAR (D5) weekends, East Wing mid-week.

💡 Tips

• Explore the entire site — it's yours for the stay.

• All domes accessible; all activities open access.

• WiFi throughout. Chat with Oracle anytime.

Dome Equipment Overview

Dome	Hot Tub	Alexa	Projector	Lounger
D0 Wooden	✅	✅	✅	TBC
D1 ONE	✅	✅	✅	✅
D3 HALO	✅	✅	✅	✅
D4 BEACHLIFE	❌	✅	⚠️ Needed	TBC
D5 STAR	✅	✅	✅	✅
Cottage	🔀 Shared	✅	✅	TBC

⚠️ D4 projector still needed — raise with Casey before booking guest who expects one.

Cottage Hot Tub Sharing Rules

🗓️ Midweek (Mon–Fri): East Wing Hot Tub

🗓️ Weekends (Sat–Sun): D5 Hot Tub

Activities by Zone

LEFT Zone (D0, D1, D2):

Darts · Table Tennis · Badminton · Volleyball · Music/Dance Zone · Discoball

RIGHT Zone (D3, D4, D5):

Archery (Soft) · Badminton · Volleyball

D3 has its own Discoball as a D3 zone feature.

Projector Models

📽️ Epson x39 & Casio 140

Most common issue: Blank screen → press SOURCE → select HDMI 1 or HDMI 2

⚠️ CONFIDENTIAL — Never share these codes with guests. Direct guests to Oracle check-in info only.

Dome Lock Codes

Location	Code	Notes
D0 Wooden	0000
D1 ONE	1000	Grainshed area
D2	0200
D3 HALO	3000	Central area
D4 BEACHLIFE	4000
D5 STAR	005000	Lockbox next to door
S1	6000
Cottage	7000	Lockbox in porch
Green Room	8000

RCD Reset Locations (for power trips)

🔌 D5, S1, D4: Back wall

🔌 D3: Behind mini kitchen

🔌 D1: Inside grainshed

🔌 D2 & D0: Behind wooden toilet block

⚠️ D1 Porch consumer board: Casey / electrician ONLY

Your authority guide. 85–90% of decisions can be made without Casey.
When in doubt: take a photo, try one fix, then escalate.

Check-In & Access Issues

📶 WiFi password? → Countrylife / life2025 (eero backup: Countrylife1)

♨️ Hot tub cold? → Filter check → PRCD reset → photo → professional if still failing

🚪 Door won't unlock? → Reboot lock via app OR try code twice slowly

📍 Can't find entrance? → Two entrances: top of lane (cottage/groups) or Bullington Hall sign (domes 0–4)

🎬 Projector blank? → Press SOURCE → HDMI 1 or 2 (fixes 99%)

Complaints & Compensation

🧹 Dirty dome: Photo review → if legit → £50–100 refund OR next-day professional clean

♨️ Hot tub broken whole stay: Photo + log → £200–300 partial OR full refund if <48hrs notice

📦 Missing amenity: Check amenity matrix → if our error → compensation + apology

🔊 Noise complaint: Log date/time/type → check source → mediate

Booking & Refunds

🏃 Early check-out refund: Credit 1 night max (≤£150 — your call)

🗓️ Add nights last-minute: Check NoBeds → instant quote if free

❌ Cancels within 7 days: Apply Booking.com % refund window

💊 Emergency/illness cancellation: Up to 50% refund (≤£150 — your call)

🚨 Authority Limits — Do NOT Exceed Without Casey

💰 Refund/compensation: ≤£150 per decision | ≤£500 per month

🧹 Emergency Rosie callouts: ≤2 per week

🔐 Gate code resets: inform Casey same-day

🩺 Health & Safety: escalate to Casey IMMEDIATELY (score 10.0)

Before You Respond — Quick Checklist

✅ Do I have all info? (photos, dates, booking details)

✅ Is this in the matrix?

✅ Am I within my authority limit?

✅ Is there a safety/health concern? (→ Casey immediately)

✅ Have I tried at least 1 fix first?

Weekly Schedule

Day	Who	Role
Wed	Ollie	Maintenance
Thu	Casey	Maintenance
Fri	Ollie + Casey	Maintenance day
Ad-hoc	Adam	Various

⚠️ Thu & Fri: Casey + Ollie tied up — escalations go to Ramilyn on these days.

Automated Systems

🤖 Hot tub refill (D1 & D2): Via Home Assistant — requires human approval before triggering

📡 WiFi: Starlink (primary) + eero (main) + Tenda MW5 (extender)

🏠 Smart home: Home Assistant — Casey manages

How to Log a Maintenance Issue

1. Take photo of the issue

2. Message Ollie (non-urgent) or Casey (urgent)

3. Log in Oracle Issue Log (ask Ramilyn for access)

4. If safety risk: call Casey directly (+447887708419)

📞 +447700182082